How we will use your data?
We will use your name and contact details to deliver your purchases and keep you updated on your order progress. If you decide you would like to receive marketing communication from us then you can opt in to our newsletter. We will keep you updated on product launches, sales and useful information consistent with nursing. You are entitled to opt out at any time using the button at the bottom of the email.
Details of your order history will be kept so we can provide excellent customer service. We also need a record of our buying history to deal with any product returns.
We can track your IP address and device type when browsing our website. We will use this to make improvements to our website allowing easier navigation. We will also use this information to protect ourselves against potential fraud.
We will never sell any of your personal data including your name, address, email address or purchase history. We will share you data within our small company where it will be kept safe. The only companies that may have access to your data would be payment providers, delivery companies and marketing agencies that help us run our business. These are all carefully selected and are governed by their own strict privacy policies. We may provide third parties anonymous information and analytics about our customers but we will make sure it is not identifiable information. We may use your information to send you promotional or interesting information with your consent. You can opt out of communication at any time via your online account or by unsubscribing to our emails. Once you do this, we will make sure you do not receive further communication. Please allow 1-2 days for this to be actioned.
We use online advertising to keep you updated about promotions from our company. We target ads based on your online behaviours and use various advertising technology via Google or social media including cookies. For more information on cookies please see our T&C’s.
We will keep your information on file unless you ask us to remove it. Please contact us if you would like your details deleted permanently. You details will be stored again if you create a new account.
Your have the right to access the information that we store about you and ask to make any amendments including the deletion of your personal data. You also have the right to complain to the Commissioners Office if you feel we are mistreating your data in any way. If you have a complaint please do not hesitate to contact us directly.
If you have any questions, please contact us.